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CompTIA Server+ (SK0-004)

Course Length: 5 days
Number of Exams: 1

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  • Hands-on instruction by a certified instructor
  • Includes all course materials

CompTIA Server+ ensures pros have the skills to work in data centers or cloud environments.

CompTIA Server+ certified candidates can work in any environment because it is the only vendor-neutral certification covering the major server platforms. It is the only industry certification that covers the latest server technologies including virtualization, security and network-attached storage.

CompTIA Server+ certification validates the skills necessary to be a server administrator. Successful candidates will have mastered the following concepts:

  • Virtualization
  • Storage
  • Security
  • Troubleshooting

What Skills Will You Learn?

  • Server Architecture
    Understand, configure and support server components
  • Server Administrations
    Manage and maintain servers, including OS configuration, access control and virtualization
  • Storage
    Support storage devices technologies, including capacity and growth planning
  • Security
    Apply physical and network data security techniques
  • Networking
    Configure systems for network connectivity, including physical and logical elements
  • Disaster Recovery
    Understand disaster recovery and implement backup techniques
  • Troubleshooting
    Diagnose and resolve system hardware, software, connectivity, storage and security issues

Jobs that use CompTIA Server+

  • Server Support Technician
  • Server Administrator
  • IT/Server Technician
  • Storage Administrator

Exam: SK0-004

Server+ covers server architecture, administration, storage, security, networking, troubleshooting as well as disaster recovery.

Course Content

1.0 Server Architecture
Explain the purpose and function of server form factors.
  • Rack mount
  • Tower
  • Blade technology
Given a scenario, install, configure and maintain server components.
  • CPU
  • RAM
  • NICs
  • Hard drives
  • Riser cards
  • RAID controllers
  • Firmware
  • USB interface/port
  • Hotswap vs. non-hotswap components
Compare and contrast power and cooling components.
  • Power
  • Cooling
2.0 Server Administration
Install and configure server operating systems.
  • Determine server role/purpose
  • Update firmware
  • BIOS/UEFI configuration
  • Disk preparation
  • Configure host name
  • Local account setup
  • Connect to network
  • Join domain/directory
  • Address security concerns
  • Enable services
  • Install features/roles/applications/drivers
  • Performance baseline
  • Unattended/remote installations
Compare and contrast server roles and requirements for each.
  • Web server
  • Application server
  • Directory server
  • Database server
  • File server
  • Print server
  • Messaging server
  • Mail server
  • Routing and remote access server
  • Network services server
Given a scenario, use access and control methods to administer a server.
  • Local hardware administration
  • Network-based hardware administration
  • Network-based operating system administration
Given a scenario, perform proper server maintenance techniques.
  • Change management
  • Patch management
  • Outages and service level agreements
  • Performance monitoring
  • Hardware maintenance
  • Fault tolerance and high availability techniques
Explain the importance of asset management and documentation.
  • Asset management
  • Documentation
  • Secure storage of sensitive documentation
Explain the purpose and operation of virtualization components.
  • Hosts and guests
  • Management interface for virtual machines
  • Hypervisor
  • Hardware compatibility list
  • Resource allocation between guest and host
3.0 Storage
Given a scenario, install and deploy primary storage devices based on given specifications and interfaces.
  • Disk specifications
  • Interfaces
  • Hard drive vs. SSD
Given a scenario, configure RAID using best practices.
  • RAID levels and performance considerations
  • Software vs. hardware RAID
  • Configuration specifications
  • Hotswap support and ramifications
  • Hot spare vs. cold spare
  • Array controller
Summarize hardware and features of various storage technologies.
  • DAS
  • NAS
  • SAN
  • JBOD
  • Tape
  • Optical drive
  • Flash, compact flash and USB drive
Given a scenario, calculate appropriate storage capacity and plan for future growth.
  • Base10 vs. Base2 disk size calculation (1000 vs. 1024)
  • Disk quotas
  • Compression
  • Capacity planning considerations
4.0 Security
Compare and contrast physical security methods and concepts
  • Multifactor authentication
  • Security concepts
Given a scenario, apply server hardening techniques.
  • OS hardening
  • Application hardening
  • Endpoint security
  • Remediate security issues based on a vulnerability scan
  • Hardware hardening
Explain basic network security systems and protocols.
  • Firewall
  • Port security/802.1x/NAC
  • Router access list
  • NIDS
  • Authentication protocols
  • PKI
  • VPN
  • IPSec
  • VLAN
  • Security zones
Implement logical access control methods based on company policy.
  • ACLs
  • Permissions
Implement data security methods and secure storage disposal techniques.
  • Storage encryption
  • Storage media
Given a scenario, implement proper environmental controls and techniques.
  • Power concepts and best practices
  • Safety
  • HVAC
5.0 Networking
Given a scenario, configure servers to use IP addressing and network infrastructure services.
  • IPv4 vs. IPv6
  • Default gateway
  • CIDR notation and subnetting
  • Public and private IP addressing
  • Static IP assignment vs. DHCP
  • DNS
  • WINS
  • NetBIOS
  • MAC addresses
  • Network interface card configuration
Compare and contrast various ports and protocols.
  • TCP vs. UDP
  • SNMP 161
  • SMTP 25
  • FTP 20/21
  • SFTP 22
  • SSH 22
  • SCP 22
  • NTP 123
  • HTTP 80
  • HTTPS 443
  • TELNET 23
  • IMAP 143
  • POP3 110
  • RDP 3389
  • FTPS 989/990
  • LDAP 389/3268
  • DNS 53
  • DHCP 67/68
Given a scenario, install cables and implement proper cable management procedures.
  • Copper
  • Fiber
  • Connectors
  • Cable placement and routing
  • Labeling
  • Bend radius
  • Plenum cables
  • Cable ties
6.0 Disaster Recovery
Explain the importance of disaster recovery principles.
  • Site types
  • Replication methods
  • Continuity of operations
Given a scenario, implement appropriate backup techniques.
  • Methodology
  • Backup media
  • Media and restore best practices
  • Media storage location
7.0 Troubleshooting
Explain troubleshooting theory and methodologies
  • Identify the problem and determine the scope
  • Establish a theory of probable cause (question the obvious)
  • Test the theory to determine cause
  • Establish a plan of action to resolve the problem and notify impacted users
  • Implement the solution or escalate as appropriate
  • Verify full system functionality and if applicable implement preventive measures
  • Perform a root cause analysis
  • Document findings, actions and outcomes throughout the process
Given a scenario, effectively troubleshoot hardware problems, selecting the appropriate tools and methods.
  • Common problems
  • Causes of common problems
  • Environmental issues
  • Hardware tools
Given a scenario, effectively troubleshoot software problems, selecting the appropriate tools and methods.
  • Common problems
  • Cause of common problems
  • Software tools
Given a scenario, effectively diagnose network problems, selecting the appropriate tools and methods.
  • Common problems
  • Cause of common problems
  • Networking tools
Given a scenario, effectively troubleshoot storage problems, selecting the appropriate tools and methods.
  • Common problems
  • Cause of common problems
  • Storage tools
Given a scenario, effectively diagnose security issues, selecting the appropriate tools and methods.
  • Common problems
  • Cause of common problems
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