CompTIA Server+ (SK0-004)
| Course Length: |
5 days |
| Number of Exams: |
1 |
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- Hands-on instruction by a certified instructor
- Includes all course materials
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CompTIA Server+ ensures pros have the skills to work in data centers or cloud environments.
CompTIA Server+ certified candidates can work in any environment because it is the only vendor-neutral certification covering the major server platforms. It is the only industry certification that covers the latest server technologies including virtualization, security and network-attached storage.
CompTIA Server+ certification validates the skills necessary to be a server administrator. Successful candidates will have mastered the following concepts:
- Virtualization
- Storage
- Security
- Troubleshooting
What Skills Will You Learn?
- Server Architecture
Understand, configure and support server components
- Server Administrations
Manage and maintain servers, including OS configuration, access control and virtualization
- Storage
Support storage devices technologies, including capacity and growth planning
- Security
Apply physical and network data security techniques
- Networking
Configure systems for network connectivity, including physical and logical elements
- Disaster Recovery
Understand disaster recovery and implement backup techniques
- Troubleshooting
Diagnose and resolve system hardware, software, connectivity, storage and security issues
Jobs that use CompTIA Server+
- Server Support Technician
- Server Administrator
- IT/Server Technician
- Storage Administrator
Exam: SK0-004
Server+ covers server architecture, administration, storage, security, networking, troubleshooting as well as disaster recovery.
Course Content
1.0 Server Architecture
Explain the purpose and function of server form factors.
- Rack mount
- Tower
- Blade technology
Given a scenario, install, configure and maintain server components.
- CPU
- RAM
- NICs
- Hard drives
- Riser cards
- RAID controllers
- BIOS/UEFI
- Firmware
- USB interface/port
- Hotswap vs. non-hotswap components
Compare and contrast power and cooling components.
2.0 Server Administration
Install and configure server operating systems.
- Determine server role/purpose
- Update firmware
- BIOS/UEFI configuration
- Disk preparation
- Configure host name
- Local account setup
- Connect to network
- Join domain/directory
- Address security concerns
- Enable services
- Install features/roles/applications/drivers
- Performance baseline
- Unattended/remote installations
Compare and contrast server roles and requirements for each.
- Web server
- Application server
- Directory server
- Database server
- File server
- Print server
- Messaging server
- Mail server
- Routing and remote access server
- Network services server
Given a scenario, use access and control methods to administer a server.
- Local hardware administration
- Network-based hardware administration
- Network-based operating system administration
Given a scenario, perform proper server maintenance techniques.
- Change management
- Patch management
- Outages and service level agreements
- Performance monitoring
- Hardware maintenance
- Fault tolerance and high availability techniques
Explain the importance of asset management and documentation.
- Asset management
- Documentation
- Secure storage of sensitive documentation
Explain the purpose and operation of virtualization components.
- Hosts and guests
- Management interface for virtual machines
- Hypervisor
- Hardware compatibility list
- Resource allocation between guest and host
3.0 Storage
Given a scenario, install and deploy primary storage devices based on given specifications and interfaces.
- Disk specifications
- Interfaces
- Hard drive vs. SSD
Given a scenario, configure RAID using best practices.
- RAID levels and performance considerations
- Software vs. hardware RAID
- Configuration specifications
- Hotswap support and ramifications
- Hot spare vs. cold spare
- Array controller
Summarize hardware and features of various storage technologies.
- DAS
- NAS
- SAN
- JBOD
- Tape
- Optical drive
- Flash, compact flash and USB drive
Given a scenario, calculate appropriate storage capacity and plan for future growth.
- Base10 vs. Base2 disk size calculation (1000 vs. 1024)
- Disk quotas
- Compression
- Capacity planning considerations
4.0 Security
Compare and contrast physical security methods and concepts
- Multifactor authentication
- Security concepts
Given a scenario, apply server hardening techniques.
- OS hardening
- Application hardening
- Endpoint security
- Remediate security issues based on a vulnerability scan
- Hardware hardening
Explain basic network security systems and protocols.
- Firewall
- Port security/802.1x/NAC
- Router access list
- NIDS
- Authentication protocols
- PKI
- VPN
- IPSec
- VLAN
- Security zones
Implement logical access control methods based on company policy.
Implement data security methods and secure storage disposal techniques.
- Storage encryption
- Storage media
Given a scenario, implement proper environmental controls and techniques.
- Power concepts and best practices
- Safety
- HVAC
5.0 Networking
Given a scenario, configure servers to use IP addressing and network infrastructure services.
- IPv4 vs. IPv6
- Default gateway
- CIDR notation and subnetting
- Public and private IP addressing
- Static IP assignment vs. DHCP
- DNS
- WINS
- NetBIOS
- NAT/PAT
- MAC addresses
- Network interface card configuration
Compare and contrast various ports and protocols.
- TCP vs. UDP
- SNMP 161
- SMTP 25
- FTP 20/21
- SFTP 22
- SSH 22
- SCP 22
- NTP 123
- HTTP 80
- HTTPS 443
- TELNET 23
- IMAP 143
- POP3 110
- RDP 3389
- FTPS 989/990
- LDAP 389/3268
- DNS 53
- DHCP 67/68
Given a scenario, install cables and implement proper cable management procedures.
- Copper
- Fiber
- Connectors
- Cable placement and routing
- Labeling
- Bend radius
- Plenum cables
- Cable ties
6.0 Disaster Recovery
Explain the importance of disaster recovery principles.
- Site types
- Replication methods
- Continuity of operations
Given a scenario, implement appropriate backup techniques.
- Methodology
- Backup media
- Media and restore best practices
- Media storage location
7.0 Troubleshooting
Explain troubleshooting theory and methodologies
- Identify the problem and determine the scope
- Establish a theory of probable cause (question the obvious)
- Test the theory to determine cause
- Establish a plan of action to resolve the problem and notify impacted users
- Implement the solution or escalate as appropriate
- Verify full system functionality and if applicable implement preventive measures
- Perform a root cause analysis
- Document findings, actions and outcomes throughout the process
Given a scenario, effectively troubleshoot hardware problems, selecting the appropriate tools and methods.
- Common problems
- Causes of common problems
- Environmental issues
- Hardware tools
Given a scenario, effectively troubleshoot software problems, selecting the appropriate tools and methods.
- Common problems
- Cause of common problems
- Software tools
Given a scenario, effectively diagnose network problems, selecting the appropriate tools and methods.
- Common problems
- Cause of common problems
- Networking tools
Given a scenario, effectively troubleshoot storage problems, selecting the appropriate tools and methods.
- Common problems
- Cause of common problems
- Storage tools
Given a scenario, effectively diagnose security issues, selecting the appropriate tools and methods.
- Common problems
- Cause of common problems
- Security tools
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