CompTIA Cloud+ (CV0-002)
| Course Length: |
5 days |
| Certifications: |
CompTIA Cloud+
DoD Approved 8570: IAM Level I, CSSP Analyst, CSSP Infrastructure Support |
| Number of Exams: |
1 |
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- Hands-on instruction by a certified instructor
- Includes all course materials
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CompTIA Cloud+ validates the skills you need to maintain and optimize cloud infrastructure services.
- Cloud+ covers the increased diversity of knowledge, skills and abilities required of system administrators to validate what is necessary to perform effectively in data center jobs.
- CompTIA Cloud+ views cloud-based infrastructure services as an increasingly important piece of an organization’s IT systems.
- It is the only vendor-neutral, performance-based certification covering more than a specific vendor or a single function — such as security or networking — to help you better realize the return on investment of cloud infrastructure services.
CompTIA Cloud+ is now compliant with ISO 17024 standards and approved by the US DoD to meet directive 8570.01-M requirements.
What Skills Will You Learn?
- Configurations & Deployment
Analyze system requirements to successfully execute workload migrations to the cloud.
- Management
Determine proper allocation of cloud resources and apply necessary changes, based on performance data.
- Maintenance
Apply appropriate technologies and processes, including automation and orchestration, to ensure desired system performance.
- Security
Implement appropriate security controls given requirements.
- Troubleshooting
Troubleshoot capacity, automation, connectivity and security issues related to cloud implementations.
Jobs That Use Cloud+
- System Administrator
- Systems Engineer
- Network Administrator
- Network Engineer
- Cloud Developer
- Cloud Specialist
- Project Manager, Cloud
- Computing Services
- Cloud Engineer
- Manager, Data Center SANs
- Business Analyst, Cloud Computing
Exam: CV0-002
CompTIA Cloud+ (CV0-002) reflects an emphasis on incorporating and managing cloud technologies as part of broader systems operations. It assumes a candidate will weave together solutions that meet specific business needs and work in a variety of different industries.
It includes new technologies to support the changing cloud market as more organizations depend on cloud-based technologies to run mission critical systems, now that hybrid and multi-cloud have become the norm.
Course Content
1.0 Configuration and Deployment
Given a scenario, analyze system requirements to ensure successful system deployment.
- Appropriate commands, structure, tools, and automation/orchestration as needed
- Platforms and applications
- Interaction of cloud components and services
- Interaction of non-cloud components and services
- Baselines
- Target hosts
- Existing systems
- Cloud architecture
- Cloud elements/target objects
Given a scenario, execute a provided deployment plan.
- Apply the change management process
- Refer to documentation and follow standard operating procedures
- Execute workflow
- Configure automation and orchestration, where appropriate, for the system being deployed
- Use commands and tools as needed
- Document results
Given a scenario, analyze system requirements to determine if a given testing plan is appropriate.
- Underlying environmental considerations included in the testing plan
- Testing techniques
Given a scenario, analyze testing results to determine if the testing was successful in relation to given system requirements.
- Consider success factor indicators of the testing environment
- Document results
- Baseline comparisons
- SLA comparisons
- Cloud performance fluctuation variables
Given a scenario, analyze sizing, subnetting, and basic routing for a provided deployment of the virtual network.
- Cloud deployment models
- Network components
- Applicable port and protocol considerations when extending to the cloud
- Determine configuration for the applicable platform as it applies to the network
- Determine if cloud resources are consistent with the SLA and/or change management requirements
Given a scenario, analyze CPU and memory sizing for a provided deployment.
- Available vs. proposed resources
- Memory technologies
- CPU technologies
- Effect to HA/DR
- Performance considerations
- Cost considerations
- Energy savings
- Dedicated compute environment vs. shared compute environment
Given a scenario, analyze the appropriate storage type and protection capability for a provided deployment.
- Requested IOPS and read/ write throughput
- Protection capabilities
- Storage types
- Access protocols
- Management differences
- Provisioning model
- Storage technologies
- Storage tiers
- Overcommitting storage
- Security configurations for applicable platforms
Given a scenario, analyze characteristics of the workload (storage, network, compute) to ensure a successful migration.
- Migration types
- Source and destination format of the workload
- Network connections and data transfer methodologies
- Standard operating procedures for the workload migration
- Environmental constraints
Given a scenario, apply elements required to extend the infrastructure into a given cloud solution.
- Identity management elements
- Appropriate protocols given requirements
- Element considerations to deploy infrastructure services
2.0 Security
Given a scenario, apply security configurations and compliance controls to meet given cloud infrastructure requirements.
- Company security policies
- Apply security standards for the selected platform
- Compliance and audit requirements governing the environment
- Encryption technologies
- Implement automation and orchestration processes as applicable
- Appropriate configuration for the applicable platform as it applies to compute
Given a scenario, apply the appropriate ACL to the target objects to meet access requirements according to a security template.
- Authorization to objects in the cloud
- Effect of cloud service models on security implementations
- Effect of cloud deployment models on security implementations
- Access control methods
Given a cloud service model, implement defined security technologies to meet given security requirements.
- Data classification
- Concepts of segmentation and microsegmentation
- Use encryption as defined
- Use multifactor authentication as defined
- Apply defined audit/ compliance requirements
Given a cloud service model, apply the appropriate security automation technique to the target system.
- Tools
- Techniques
- Security services
- Impact of security tools to systems and services
- Impact of security automation techniques as they relate to the criticality of systems
3.0 Maintenance
Given a cloud service model, determine the appropriate methodology to apply given patches.
- Scope of cloud elements to be patched
- Patching methodologies and standard operating procedures
- Use order of operations as it pertains to elements that will be patched
- Dependency considerations
Given a scenario, apply the appropriate automation tools to update cloud elements.
- Types of updates
- Automation workflow
- Activities to be performed by automation tools
Given a scenario, apply an appropriate backup or restore method.
- Backup types
- Backup targets
- Other considerations
Given a cloud-based scenario, apply appropriate disaster recovery methods.
- DR capabilities of a cloud service provider
- Other considerations
Given a cloud-based scenario, apply the appropriate steps to ensure business continuity.
- Business continuity plan
- SLAs for BCP and HA
Given a scenario, apply the appropriate maintenance automation technique to the target objects.
- Maintenance schedules
- Impact and scope of maintenance tasks
- Impact and scope of maintenance automation techniques
- Include orchestration as appropriate
- Maintenance automation tasks
4.0 Management
Given a scenario, analyze defined metrics to determine the presence of an abnormality and/or forecast future needed cloud resources.
- Monitoring
- Event correlation
- Forecasting resource capacity
- Policies in support of event collection
- Policies to communicate alerts appropriately
Given a scenario, determine the appropriate allocation of cloud resources.
- Resources needed based on cloud deployment models
- Capacity/elasticity of cloud environment
- Support agreements
- Configuration management tool
- Resource balancing techniques
- Change management
Given a scenario, determine when to provision/ deprovision cloud resources.
- Usage patterns
- Cloud bursting
- Cloud provider migrations
- Extending cloud scope
- Application life cycle
- Business need change
Given a scenario, implement account provisioning techniques in a cloud environment to meet security and policy requirements.
- Identification
- Authentication methods
- Authorization methods
- Account life cycle
- Account management policy
- Automation and orchestration activities
Given a scenario, analyze deployment results to confirm they meet the baseline.
- Procedures to confirm results
Given a specific environment and related data (e.g., performance, capacity, trends), apply appropriate changes to meet expected criteria.
- Analyze performance trends
- Refer to baselines
- Refer to SLAs
- Tuning of cloud target objects
- Recommend changes to meet expected performance/capacity
Given SLA requirements, determine the appropriate metrics to report.
- Chargeback/showback models
- Dashboard and reporting
5.0 Troubleshooting
Given a scenario, troubleshoot a deployment issue.
- Common issues in the deployments
Given a scenario, troubleshoot common capacity issues.
- Exceeded cloud capacity boundaries
- Deviation from original baseline
- Unplanned expansions
Given a scenario, troubleshoot automation/orchestration issues.
- Breakdowns in the workflow
Given a scenario, troubleshoot connectivity issues.
- Common networking issues
- Network tool outputs
- Network connectivity tools
- Remote access tools for troubleshooting
Given a scenario, troubleshoot security issues.
- Authentication issues
- Authorization issues
- Federation and single sign-on issues
- Certificate expiration
- Certification misconfiguration
- External attacks
- Internal attacks
- Privilege escalation
- Internal role change
- External role change
- Security device failure
- Incorrect hardening settings
- Unencrypted communication
- Unauthorized physical access
- Unencrypted data
- Weak or obsolete security technologies
- Insufficient security controls and processes
- Tunneling or encryption issues
Given a scenario, explain the troubleshooting methodology.
- Always consider corporate policies, procedures and impacts before implementing changes
- Identify the problem
- Establish a theory of probable cause (question the obvious)
- Test the theory to determine cause
- Establish a plan of action to resolve the problem and implement the solution
- Verify full system functionality and, if applicable, implement preventive measures
- Document findings, actions and outcomes
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